Tag Archives: blogs

A Simple Guide to Twitter Advertising

22 Jul

By Viki McAdoo

Facebook has become the social media advertising king in recent times but Twitter has started to challenge it in some pretty interesting ways. I’m going to give you a quick crash course in how to get your mind around Twitter advertising.

Twitter Advertising Blog

Set up your credit card details and you’ll get £25 free advertising credit from the powers that be at Twitter!

There are a couple of options for campaign types on Twitter, I’ll explain them below.

Twitter Advertising 2

Promoted Tweets are…

Like regular Tweets but they get a little boost. They come up in Twitter feeds like normal Tweets but have a little “promoted” symbol below them. Of course they can still be retweeted, replied to and favourited. They will reach more people and are great to encourage click-throughs to your websites or can promote events your business has coming up, plus a lot more.

photo credit: opensourceway via photopin cc
Twitter Advertising Promoted Tweet

Promoted Accounts are…

Suggested Twitter accounts that users may be interested in but do not follow yet. You’ll spot them under the “who to follow” suggestions. They are great for reaching potential followers who have a real interest or affiliation with your brand. Promoted accounts are about seeing the bigger picture – rather than just aiming for numbers of followers it is about gaining followers who will drive leads and purchases further down the line.

Twitter Advertising Promoted Account

App instalments & engagements are…

Tweets which focus on promoting either the download of apps or the engagement of users through their apps. They offer users the chance to download the app if they do not already have it, or open it if they have already downloaded it. These are great for targeting people who already have an interest in similar apps and are likely to download your app.

Promoted App

Once you have selected what type of ad is going to produce the best results for your aims fill in the relevant details like campaign name and you start and end dates. If you choose to do an app instalment campaign there are a few extras you’ll need like the app ID which would will get here:

App ID Twitter Advertising

At this stage you will also have to choose between App downloads OR App engagements. For a lot of companies app downloads may seem like the obvious choice but it all depends on what stage you app is in its product life cycle. Promoting it to users that have already struck up a relationship with your brand can be a great way to reignite fresh interest and increase active app users.

Targeting

Targeting on Twitter is a little different to the targeting you may do for other digital marketing methods. There are four choices for targeting on Twitter:

  • Keywords
  • Interests and followers
  • Television
  • Tailored

Not every option is available for each type of advertising but I’ll give you an overview.

Table

It is always important to select your location carefully. For each campaign I would set the location to Northern Ireland, rather than waste impressions on people who are outside the target area.

Watch out for this each time you are setting up a new campaign.

Twitter Location Setting

If I was a Garden Centre and I was trying to advertise on Twitter, this is how I could use each of the methods…

Targeting using keywords

This is basically using keywords on interests, topics people Tweet about or topics people engage with to grasp and audience that will have an interest in your product. So for my florist I would use:

  • Flowers
  • Gardening
  • Garden
  • BBQ
  • Lawn

To find out more about Broad matches and Phrase matches click here and learn about match types.

Targeting using interests and followers

It is beneficial to target users on their specific interests but to target followers takes a little thought. Before delving into this it is worth researching competitors on Twitter as well as people of public interest in the area you are targeting. For my Garden Centre in Newtownards I would target the following:

Twitter Targeting using followers

The box on the right hand side give lots of useful information about how the targeting will affect your campaign.

#TopTip make sure you put as @ sign and the exact user name of the account you want to use.

By then adding in an interest category can broaden your reach…

Twitter Targeting Followers and Interests

Targeting using television

Targeting using television can be a great way to reach emerged used who are already interested in your topic but it is also a clever way to think outside the box (excuse the pun) and think about users other interests that may not be directly linked to your product. I have used a mixture of gardening TV shows, a TV personality and soaps to reach potential new customers in the area.

Twitter TV Targeting Advertising

Targeting using tailored audiences

Tailored audiences can be used to reach audiences by outlining potential and existing clients. You can base these lists on web browsing behaviour – such as people who have visited the barbeque section of the Garden Centre site, – email address or Twitter IDs – all which may already be managed in a CRM system.

The further customisation of your campaign can be done in a couple of ways, these are outlined below:

  • Customize where Promoted Tweets appear (users timelines or search results). This will depend on
  • Limit targeting to specific devices (iPad, iPhone, Android etc.) This is useful when promoting App instalments for specific devices and impressions are not wasted.
  • Limit targeting my gender
  • Limit targeting by language
  • Limit targeting by excluding list audiences (using email or Twitter ID lists)

Budgeting

Twitter offers you a couple of budgeting options

Twitter Advertising Budgets

It is always good to put in a total budget even though it is optional. This help keep campaigns within budgets and is more manageable. Daily budgets are required and by setting them alongside a total budget you can calculate the possible length of your campaign.

Pacing

Standard: Your ad will be shown as evenly as possible throughout the day

Accelerated: Ads are shown as often as possible from 00:00 onwards. This is very rarely a useful pacing technique unless your aim is simply brand awareness.

Promoting

For Promoted Tweets and Accounts you will also need to select the Tweet you want to promote. Doing this manually ensure you are promoting the message you want to and are creating a campaign all based around the same promotion. You can also do it automatically for Promoted Tweets. This lets Twitter promote up to five of your best recent Tweets with the highest engagements. However this doesn’t mean you will get the best results or the message across that you want.

The key to setting up a successful Twitter campaign is clearly outlining your aims before you start and then working out which targeting method will get the best results for you. This can take a while at the start but advertising on Twitter is a great method for reaching potential clients who have already expressed an interest in either your type of product or the general area you work in.

 

 

 

 

How to be a digital marketing blocker

14 May

By Jonny Cameron

Disclaimer: None of the below refers to any clients existing or otherwise.(Or does it? [no it doesn’t])

If you work in a digital marketing agency in Northern Ireland (or anywhere else for that matter), I bet you’ve come across the digital marketing blocker. The person in an organisation who ignores the bigger picture. You might even be one yourself without knowing?

Head of digital blockage a

The Blogging Naysayers

When is a blog not a blog? The problem is one of semantics, people read blogs without knowing they are blogs.  Mention the word “blog” to the uninitiated and they might turn their nose up, as if to blog, to read blogs and to know what blogging is, represents an esoteric world of geekiness or some newfangled internet thing that will go away. Well it won’t. Everyone reads blogs and they’re deeply ingrained in the digital landscape, every time you use a search engine (something the naysayers admit to doing frequently) you could be on the verge of engaging with a blog. Yes there are rubbish blogs, but the good ones build readerships, get shared and can contribute to wider marketing goals.

The Blogging Yeasayers

These are the ones who blog without a purpose. Like a headless chicken they think that if they churn out press releases, or create a keyword rich headline, that the effort has been worth it (all 15 minutes of effort in some cases). But where’s the proof? Who likes it? Comments on it and shares it? How has this piece of content contributed to any digital marketing outcomes?

The Gloomy Bloggers

Of course they can blog themselves! They’ve got the expertise, which is great and some real knowledge that should give value to any reader, but then they start the blog with something like “I’ve always thought blogging was a bit self-indulgent, but here goes”. That might have worked as a shocking opening line was it not for the fact that it was a stand alone comment. It was an introduction to the blog that never came full circle i.e. concluding that blogging wasn’t so bad after all! The blog is designed for people to read and should be valuable, so starting with such  cynicism is both irrelevant and doesn’t do your chances of people reading the next sentence many favours.

The Obsessive Searchers

Choose from:

·         “I searched for ourselves this morning and couldn’t see any of our ads”

·         “I searched this morning and we weren’t in position number one”

·         “Bill from accounts searched <<insert uber competitive term, you know, the one that costs £15 per click>> last Tuesday and was concerned that we didn’t show”

Popular search terms in popular industries cost more to bid on in paid search. It makes no sense bidding on something that will cost you £15 per click (unless you have a ridiculous budget) unless you can justify that the £15 investment is more likely to convert into a sale than bidding on relevant terms that are cheaper.

Your ads won’t show all the time as they are spread out according to your budget. The more you search the same term and don’t click on Google’s suggestions, the more you are likely to see different results, particularly when searching from the same IP address.

In search engine advertising, position isn’t necessarily always everything!

The Offline Bullies

The offline bullies bully the poor old world of digital. They fail to assign the appropriate value to an online inbound enquiry vs. outbound marketing e.g. cold calling.

Consider a business that sells socks. The business has two potential leads

1) from a website enquiry where the potential customer searched in Google “buy socks in Belfast”

2) from a cold call, where the potential candidate said they were interested in buying socks

Which of the above prospects is further down the purchase funnel? The answer is number one. They are actively aware of the product, they have an intent to buy and therefore closing the sale should be easier than number two, who was a passive prospect that has been persuaded that they might need to buy some socks. Throw in the cost and time associated with the call centre and it’s easy to see why an inbound enquiry online is potentially worth more than offline. This should be considered when looking at the cost per enquiry and value per enquiry for each channel.

The Facebook’s Too Frivolous Club

Just as the telephone has too many shortcomings to be a form of communication, Facebook is nothing but a LOL-provoking waste of time. However, the Amazon UK page has 4,815,666 Likes and counting, so there might just be a case for Facebook brand pages.

The Pen-Friend Emailers

Ever had a pen friend as a kid? You write to them and rattle off inane things about yourself. Favourite colour, pet’s name, a particularly delicious sandwich you recently ate.

Companies still do this. An email that they think looks nice, with no consideration of usability. A message that tells recipients about the company and about the product, full of unqualified sales messages.

The Website Designers

The website is designed for themselves and not their different types of user. There’s no research, feedback or consideration for different types of user or the ideal customer. No thought into the wants, needs and desires of the customer or the obstacles to them converting.

I bet I’ve missed a few. Feel free to add your own below.